If you want to cancel your order, you need to inform our customer service before your order has been dispatched or at the time of Confirmation Call.You can imform by sending a message on either WhatsApp number (+923367866754), facebook or instagram page. If your orders have been dispatched, no cancellations are entertained since orders are shipped promptly to make sure there are no delays in shipping and you get your order on time. Fknailpalace has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, etc.